|  Collecting Judgments
From Ex-Tenants THE FAIR DEBT COLLECTION
PRACTICES ACTAs
amended by Public Law 104-208, 110 Stat. 3009 (Sept. 30, 1996)
 To
    amend the Consumer Credit Protection Act to prohibit abusive practices by
    debt collectors. Be
    it enacted by the Senate and House of Representatives of the United States
    of America in Congress assembled, That the Consumer Credit Protection
    Act (15 U.S.C. 1601 et seq.) is amended by adding at the end thereof the
    following new title: TITLE
    VIII - DEBT COLLECTION PRACTICES  [Fair Debt Collection
    Practices Act] Sec.801.  Short Title.
 802.  Findings and purpose.
 803.  Definitions.
 804.  Acquisition of location information.
 805.  Communication in connection with debt
    collection.
 806.  Harassment or abuse.
 807.  False or misleading representations.
 808.  Unfair practices
 809.  Validation of debts.
 810.  Multiple debts.
 811.  Legal actions by debt collectors.
 812.  Furnishing certain deceptive forms.
 813.  Civil liability.
 814.  Administrative enforcement.
 815.  Reports to Congress by the Commission.
 816.  Relation to State laws.
 817.  Exemption for State regulation.
 818.  Effective date.
 §
    801.  Short Title  [15 USC 1601 note] This title
    may be cited as the "Fair Debt Collection Practices Act." §
    802.  Findings and purpose  [15 USC 1692] (a) There is
    abundant evidence of the use of abusive, deceptive, and unfair debt
    collection practices by many debt collectors. Abusive debt collection
    practices contribute to the number of personal bankruptcies, to marital
    instability, to the loss of jobs, and to invasions of individual privacy. (b) Existing
    laws and procedures for redressing these injuries are inadequate to protect
    consumers. (c) Means
    other than misrepresentation or other abusive debt collection practices are
    available for the effective collection of debts. (d) Abusive
    debt collection practices are carried on to a substantial extent in
    interstate commerce and through means and instrumentalities of such
    commerce. Even where abusive debt collection practices are purely intrastate
    in character, they nevertheless directly affect interstate commerce. (e) It is the
    purpose of this title to eliminate abusive debt collection practices by debt
    collectors, to insure that those debt collectors who refrain from using
    abusive debt collection practices are not competitively disadvantaged, and
    to promote consistent State action to protect consumers against debt
    collection abuses. §
    803.  Definitions [15 USC 1692a] As used in
    this title -- 
      (1) The
      term "Commission" means the Federal Trade Commission. (2) The
      term "communication" means the conveying of information
      regarding a debt directly or indirectly to any person through any medium. (3) The
      term "consumer" means any natural person obligated or allegedly
      obligated to pay any debt. (4) The
      term "creditor" means any person who offers or extends credit
      creating a debt or to whom a debt is owed, but such term does not include
      any person to the extent that he receives an assignment or transfer of a
      debt in default solely for the purpose of facilitating collection of such
      debt for another. (5) The
      term "debt" means any obligation or alleged obligation of a
      consumer to pay money arising out of a transaction in which the money,
      property, insurance or services which are the subject of the transaction
      are primarily for personal, family, or household purposes, whether or not
      such obligation has been reduced to judgment. (6) The
      term "debt collector" means any person who uses any
      instrumentality of interstate commerce or the mails in any business the
      principal purpose of which is the collection of any debts, or who
      regularly collects or attempts to collect, directly or indirectly, debts
      owed or due or asserted to be owed or due another. Notwithstanding the
      exclusion provided by clause (F) of the last sentence of this paragraph,
      the term includes any creditor who, in the process of collecting his own
      debts, uses any name other than his own which would indicate that a third
      person is collecting or attempting to collect such debts. For the purpose
      of section 808(6), such term also includes any person who uses any
      instrumentality of interstate commerce or the mails in any business the
      principal purpose of which is the enforcement of security interests. The
      term does not include -- 
        (A) any
        officer or employee of a creditor while, in the name of the creditor,
        collecting debts for such creditor; 
        (B) any
        person while acting as a debt collector for another person, both of whom
        are related by common ownership or affiliated by corporate control, if
        the person acting as a debt collector does so only for persons to whom
        it is so related or affiliated and if the principal business of such
        person is not the collection of debts; 
        (C) any
        officer or employee of the United States or any State to the extent that
        collecting or attempting to collect any debt is in the performance of
        his official duties; 
        (D) any
        person while serving or attempting to serve legal process on any other
        person in connection with the judicial enforcement of any debt; 
        (E) any
        nonprofit organization which, at the request of consumers, performs bona
        fide consumer credit counseling and assists consumers in the liquidation
        of their debts by receiving payments from such consumers and
        distributing such amounts to creditors; and 
        (F) any
        person collecting or attempting to collect any debt owed or due or
        asserted to be owed or due another to the extent such activity (i) is
        incidental to a bona fide fiduciary obligation or a bona fide escrow
        arrangement; (ii) concerns a debt which was originated by such person;
        (iii) concerns a debt which was not in default at the time it was
        obtained by such person; or (iv) concerns a debt obtained by such person
        as a secured party in a commercial credit transaction involving the
        creditor. (7) The
      term "location information" means a consumer's place of abode
      and his telephone number at such place, or his place of employment. (8) The
      term "State" means any State, territory, or possession of the
      United States, the District of Columbia, the Commonwealth of Puerto Rico,
      or any political subdivision of any of the foregoing. §
    804.  Acquisition of location information  [15 USC
    1692b] Any debt
    collector communicating with any person other than the consumer for the
    purpose of acquiring location information about the consumer shall -- 
      (1)
      identify himself, state that he is confirming or correcting location
      information concerning the consumer, and, only if expressly requested,
      identify his employer; 
      (2) not
      state that such consumer owes any debt; (3) not
      communicate with any such person more than once unless requested to do so
      by such person or unless the debt collector reasonably believes that the
      earlier response of such person is erroneous or incomplete and that such
      person now has correct or complete location information; (4) not
      communicate by post card; (5) not use
      any language or symbol on any envelope or in the contents of any
      communication effected by the mails or telegram that indicates that the
      debt collector is in the debt collection business or that the
      communication relates to the collection of a debt; and (6) after
      the debt collector knows the consumer is represented by an attorney with
      regard to the subject debt and has knowledge of, or can readily ascertain,
      such attorney's name and address, not communicate with any person other
      than that attorney, unless the attorney fails to respond within a
      reasonable period of time to the communication from the debt collector. §
    805.  Communication in connection with debt collection  
    [15 USC 1692c] (a)
    COMMUNICATION WITH THE CONSUMER GENERALLY.  Without the prior consent
    of the consumer given directly to the debt collector or the express
    permission of a court of competent jurisdiction, a debt collector may not
    communicate with a consumer in connection with the collection of any debt -- 
      (1) at any
      unusual time or place or a time or place known or which should be known to
      be inconvenient to the consumer. In the absence of knowledge of
      circumstances to the contrary, a debt collector shall assume that the
      convenient time for communicating with a consumer is after 8 o'clock
      antimeridian and before 9 o'clock postmeridian, local time at the
      consumer's location; (2) if the
      debt collector knows the consumer is represented by an attorney with
      respect to such debt and has knowledge of, or can readily ascertain, such
      attorney's name and address, unless the attorney fails to respond within a
      reasonable period of time to a communication from the debt collector or
      unless the attorney consents to direct communication with the consumer; or (3) at the
      consumer's place of employment if the debt collector knows or has reason
      to know that the consumer's employer prohibits the consumer from receiving
      such communication. (b)
    COMMUNICATION WITH THIRD PARTIES.  Except as provided in section 804,
    without the prior consent of the consumer given directly to the debt
    collector, or the express permission of a court of competent jurisdiction,
    or as reasonably necessary to effectuate a postjudgment judicial remedy, a
    debt collector may not communicate, in connection with the collection of any
    debt, with any person other than a consumer, his attorney, a consumer
    reporting agency if otherwise permitted by law, the creditor, the attorney
    of the creditor, or the attorney of the debt collector. (c) CEASING
    COMMUNICATION.  If a consumer notifies a debt collector in writing that
    the consumer refuses to pay a debt or that the consumer wishes the debt
    collector to cease further communication with the consumer, the debt
    collector shall not communicate further with the consumer with respect to
    such debt, except -- 
      (1) to
      advise the consumer that the debt collector's further efforts are being
      terminated; 
      (2) to
      notify the consumer that the debt collector or creditor may invoke
      specified remedies which are ordinarily invoked by such debt collector or
      creditor; or 
      (3) where
      applicable, to notify the consumer that the debt collector or creditor
      intends to invoke a specified remedy. If such
    notice from the consumer is made by mail, notification shall be complete
    upon receipt. (d) For the
    purpose of this section, the term "consumer" includes the
    consumer's spouse, parent (if the consumer is a minor), guardian, executor,
    or administrator. §
    806.  Harassment or abuse  [15 USC 1692d] A debt
    collector may not engage in any conduct the natural consequence of which is
    to harass, oppress, or abuse any person in connection with the collection of
    a debt. Without limiting the general application of the foregoing, the
    following conduct is a violation of this section: 
      (1) The use
      or threat of use of violence or other criminal means to harm the physical
      person, reputation, or property of any person. (2) The use
      of obscene or profane language or language the natural consequence of
      which is to abuse the hearer or reader. (3) The
      publication of a list of consumers who allegedly refuse to pay debts,
      except to a consumer reporting agency or to persons meeting the
      requirements of section 603(f) or 604(3)1
      of this Act. (4) The
      advertisement for sale of any debt to coerce payment of the debt. (5) Causing
      a telephone to ring or engaging any person in telephone conversation
      repeatedly or continuously with intent to annoy, abuse, or harass any
      person at the called number. 
      (6) Except
      as provided in section 804, the placement of telephone calls without
      meaningful disclosure of the caller's identity. §
    807.  False or misleading representations  [15 USC
    1962e] A debt
    collector may not use any false, deceptive, or misleading representation or
    means in connection with the collection of any debt. Without limiting the
    general application of the foregoing, the following conduct is a violation
    of this section: 
      (1) The
      false representation or implication that the debt collector is vouched
      for, bonded by, or affiliated with the United States or any State,
      including the use of any badge, uniform, or facsimile thereof. 
      (2) The
      false representation of -- 
      
        (A) the
        character, amount, or legal status of any debt; or (B) any
        services rendered or compensation which may be lawfully received by any
        debt collector for the collection of a debt. 
      (3) The
      false representation or implication that any individual is an attorney or
      that any communication is from an attorney. (4) The
      representation or implication that nonpayment of any debt will result in
      the arrest or imprisonment of any person or the seizure, garnishment,
      attachment, or sale of any property or wages of any person unless such
      action is lawful and the debt collector or creditor intends to take such
      action. (5) The
      threat to take any action that cannot legally be taken or that is not
      intended to be taken. (6) The
      false representation or implication that a sale, referral, or other
      transfer of any interest in a debt shall cause the consumer to -- 
      
        (A) lose
        any claim or defense to payment of the debt; or (B)
        become subject to any practice prohibited by this title. 
      (7) The
      false representation or implication that the consumer committed any crime
      or other conduct in order to disgrace the consumer. (8)
      Communicating or threatening to communicate to any person credit
      information which is known or which should be known to be false, including
      the failure to communicate that a disputed debt is disputed. (9) The use
      or distribution of any written communication which simulates or is falsely
      represented to be a document authorized, issued, or approved by any court,
      official, or agency of the United States or any State, or which creates a
      false impression as to its source, authorization, or approval. 
      (10) The
      use of any false representation or deceptive means to collect or attempt
      to collect any debt or to obtain information concerning a consumer. (11) The
      failure to disclose in the initial written communication with the consumer
      and, in addition, if the initial communication with the consumer is oral,
      in that initial oral communication, that the debt collector is attempting
      to collect a debt and that any information obtained will be used for that
      purpose, and the failure to disclose in subsequent communications that the
      communication is from a debt collector, except that this paragraph shall
      not apply to a formal pleading made in connection with a legal action. (12) The
      false representation or implication that accounts have been turned over to
      innocent purchasers for value. (13) The
      false representation or implication that documents are legal process. 
      (14) The
      use of any business, company, or organization name other than the true
      name of the debt collector's business, company, or organization. 
      (15) The
      false representation or implication that documents are not legal process
      forms or do not require action by the consumer. 
      (16) The
      false representation or implication that a debt collector operates or is
      employed by a consumer reporting agency as defined by section 603(f) of
      this Act. §
    808.  Unfair practices [15 USC 1692f] A debt
    collector may not use unfair or unconscionable means to collect or attempt
    to collect any debt. Without limiting the general application of the
    foregoing, the following conduct is a violation of this section: 
      (1) The
      collection of any amount (including any interest, fee, charge, or expense
      incidental to the principal obligation) unless such amount is expressly
      authorized by the agreement creating the debt or permitted by law. (2) The
      acceptance by a debt collector from any person of a check or other payment
      instrument postdated by more than five days unless such person is notified
      in writing of the debt collector's intent to deposit such check or
      instrument not more than ten nor less than three business days prior to
      such deposit. (3) The
      solicitation by a debt collector of any postdated check or other postdated
      payment instrument for the purpose of threatening or instituting criminal
      prosecution. (4)
      Depositing or threatening to deposit any postdated check or other
      postdated payment instrument prior to the date on such check or
      instrument. (5) Causing
      charges to be made to any person for communications by concealment of the
      true propose of the communication. Such charges include, but are not
      limited to, collect telephone calls and telegram fees. (6) Taking
      or threatening to take any nonjudicial action to effect dispossession or
      disablement of property if -- 
        (A) there
        is no present right to possession of the property claimed as collateral
        through an enforceable security interest; 
      
        (B) there
        is no present intention to take possession of the property; or 
      
        (C) the
        property is exempt by law from such dispossession or disablement. 
      (7)
      Communicating with a consumer regarding a debt by post card. (8) Using
      any language or symbol, other than the debt collector's address, on any
      envelope when communicating with a consumer by use of the mails or by
      telegram, except that a debt collector may use his business name if such
      name does not indicate that he is in the debt collection business. §
    809.  Validation of debts   [15 USC 1692g] (a) Within
    five days after the initial communication with a consumer in connection with
    the collection of any debt, a debt collector shall, unless the following
    information is contained in the initial communication or the consumer has
    paid the debt, send the consumer a written notice containing -- 
      (1) the
      amount of the debt; (2) the
      name of the creditor to whom the debt is owed; (3) a
      statement that unless the consumer, within thirty days after receipt of
      the notice, disputes the validity of the debt, or any portion thereof, the
      debt will be assumed to be valid by the debt collector; (4) a
      statement that if the consumer notifies the debt collector in writing
      within the thirty-day period that the debt, or any portion thereof, is
      disputed, the debt collector will obtain verification of the debt or a
      copy of a judgment against the consumer and a copy of such verification or
      judgment will be mailed to the consumer by the debt collector; and (5) a
      statement that, upon the consumer's written request within the thirty-day
      period, the debt collector will provide the consumer with the name and
      address of the original creditor, if different from the current creditor. (b) If the
    consumer notifies the debt collector in writing within the thirty-day period
    described in subsection (a) that the debt, or any portion thereof, is
    disputed, or that the consumer requests the name and address of the original
    creditor, the debt collector shall cease collection of the debt, or any
    disputed portion thereof, until the debt collector obtains verification of
    the debt or any copy of a judgment, or the name and address of the original
    creditor, and a copy of such verification or judgment, or name and address
    of the original creditor, is mailed to the consumer by the debt collector. (c) The
    failure of a consumer to dispute the validity of a debt under this section
    may not be construed by any court as an admission of liability by the
    consumer. §
    810.  Multiple debts  [15 USC 1692h] If any
    consumer owes multiple debts and makes any single payment to any debt
    collector with respect to such debts, such debt collector may not apply such
    payment to any debt which is disputed by the consumer and, where applicable,
    shall apply such payment in accordance with the consumer's directions. §
    811.  Legal actions by debt collectors   [15 USC
    1692i] (a) Any debt
    collector who brings any legal action on a debt against any consumer shall
    -- 
      (1) in the
      case of an action to enforce an interest in real property securing the
      consumer's obligation, bring such action only in a judicial district or
      similar legal entity in which such real property is located; or (2) in the
      case of an action not described in paragraph (1), bring such action only
      in the judicial district or similar legal entity -- 
        (A) in
        which such consumer signed the contract sued upon; or (B) in
        which such consumer resides at the commencement of the action. (b) Nothing
    in this title shall be construed to authorize the bringing of legal actions
    by debt collectors. §
    812.  Furnishing certain deceptive forms  [15 USC
    1692j] (a) It is
    unlawful to design, compile, and furnish any form knowing that such form
    would be used to create the false belief in a consumer that a person other
    than the creditor of such consumer is participating in the collection of or
    in an attempt to collect a debt such consumer allegedly owes such creditor,
    when in fact such person is not so participating. (b) Any
    person who violates this section shall be liable to the same extent and in
    the same manner as a debt collector is liable under section 813 for failure
    to comply with a provision of this title. §
    813.  Civil liability  [15 USC 1692k] (a) Except as
    otherwise provided by this section, any debt collector who fails to comply
    with any provision of this title with respect to any person is liable to
    such person in an amount equal to the sum of -- 
      (1) any
      actual damage sustained by such person as a result of such failure; (2) (A) in
      the case of any action by an individual, such additional damages as the
      court may allow, but not exceeding $1,000; or 
        (B) in
        the case of a class action, (i) such amount for each named plaintiff as
        could be recovered under subparagraph (A), and (ii) such amount as the
        court may allow for all other class members, without regard to a minimum
        individual recovery, not to exceed the lesser of $500,000 or 1 per
        centum of the net worth of the debt collector; and (3) in the
      case of any successful action to enforce the foregoing liability, the
      costs of the action, together with a reasonable attorney's fee as
      determined by the court. On a finding by the court that an action under
      this section was brought in bad faith and for the purpose of harassment,
      the court may award to the defendant attorney's fees reasonable in
      relation to the work expended and costs. (b) In
    determining the amount of liability in any action under subsection (a), the
    court shall consider, among other relevant factors -- 
      (1) in any
      individual action under subsection (a)(2)(A), the frequency and
      persistence of noncompliance by the debt collector, the nature of such
      noncompliance, and the extent to which such noncompliance was intentional;
      or (2) in any
      class action under subsection (a)(2)(B), the frequency and persistence of
      noncompliance by the debt collector, the nature of such noncompliance, the
      resources of the debt collector, the number of persons adversely affected,
      and the extent to which the debt collector's noncompliance was
      intentional. (c) A debt
    collector may not be held liable in any action brought under this title if
    the debt collector shows by a preponderance of evidence that the violation
    was not intentional and resulted from a bona fide error notwithstanding the
    maintenance of procedures reasonably adapted to avoid any such error. (d) An action
    to enforce any liability created by this title may be brought in any
    appropriate United States district court without regard to the amount in
    controversy, or in any other court of competent jurisdiction, within one
    year from the date on which the violation occurs. (e) No
    provision of this section imposing any liability shall apply to any act done
    or omitted in good faith in conformity with any advisory opinion of the
    Commission, notwithstanding that after such act or omission has occurred,
    such opinion is amended, rescinded, or determined by judicial or other
    authority to be invalid for any reason. §
    814.  Administrative enforcement   [15 USC 1692l] (a)
    Compliance with this title shall be enforced by the Commission, except to
    the extend that enforcement of the requirements imposed under this title is
    specifically committed to another agency under subsection (b). For purpose
    of the exercise by the Commission of its functions and powers under the
    Federal Trade Commission Act, a violation of this title shall be deemed an
    unfair or deceptive act or practice in violation of that Act. All of the
    functions and powers of the Commission under the Federal Trade Commission
    Act are available to the Commission to enforce compliance by any person with
    this title, irrespective of whether that person is engaged in commerce or
    meets any other jurisdictional tests in the Federal Trade Commission Act,
    including the power to enforce the provisions of this title in the same
    manner as if the violation had been a violation of a Federal Trade
    Commission trade regulation rule. (b)
    Compliance with any requirements imposed under this title shall be enforced
    under -- 
      (1) section
      8 of the Federal Deposit Insurance Act, in the case of -- 
      
        (A)
        national banks, by the Comptroller of the Currency; 
      
        (B)
        member banks of the Federal Reserve System (other than national banks),
        by the Federal Reserve Board; and 
      
        (C) banks
        the deposits or accounts of which are insured by the Federal Deposit
        Insurance Corporation (other than members of the Federal Reserve
        System), by the Board of Directors of the Federal Deposit Insurance
        Corporation; (2) section
      5(d) of the Home Owners Loan Act of 1933, section 407 of the National
      Housing Act, and sections 6(i) and 17 of the Federal Home Loan Bank Act,
      by the Federal Home Loan Bank Board (acting directing or through the
      Federal Savings and Loan Insurance Corporation), in the case of any
      institution subject to any of those provisions; (3) the
      Federal Credit Union Act, by the Administrator of the National Credit
      Union Administration with respect to any Federal credit union; (4)
      subtitle IV of Title 49, by the Interstate Commerce Commission with
      respect to any common carrier subject to such subtitle; (5) the
      Federal Aviation Act of 1958, by the Secretary of Transportation with
      respect to any air carrier or any foreign air carrier subject to that Act;
      and (6) the
      Packers and Stockyards Act, 1921 (except as provided in section 406 of
      that Act), by the Secretary of Agriculture with respect to any activities
      subject to that Act. (c) For the
    purpose of the exercise by any agency referred to in subsection (b) of its
    powers under any Act referred to in that subsection, a violation of any
    requirement imposed under this title shall be deemed to be a violation of a
    requirement imposed under that Act. In addition to its powers under any
    provision of law specifically referred to in subsection (b), each of the
    agencies referred to in that subsection may exercise, for the purpose of
    enforcing compliance with any requirement imposed under this title any other
    authority conferred on it by law, except as provided in subsection (d). (d) Neither
    the Commission nor any other agency referred to in subsection (b) may
    promulgate trade regulation rules or other regulations with respect to the
    collection of debts by debt collectors as defined in this title. §
    815.  Reports to Congress by the Commission  [15 USC
    1692m] (a) Not later
    than one year after the effective date of this title and at one-year
    intervals thereafter, the  |